KYC and AML procedures verify the identity of each account holder and prevent misuse of gambling services. These security measures promote fair play and transparency for users in Bangladesh.

• Fair play and equal conditions for all participants
• User safety and account protection at all times
• Transparency in handling personal data and funds
• Compliance with regulatory requirements in Bangladesh and applicable reporting obligations

Every new account holder must complete ID verification before accessing certain services. The platform may request document submission to confirm identity and address information.

• Government-issued photo identification
• Proof of residential address
• Confirmation of payment method ownership
• Selfie or liveness check to match the account holder to the ID

The platform applies security measures to prevent money laundering, terrorism financing, and other illegal activity in Bangladesh. Records of identity checks and relevant transactions are retained for no less than five years in line with local regulatory requirements.

• Transaction monitoring and activity analysis to detect suspicious activity
• Automated detection rules and alerts for unusual patterns
• Risk scoring that reflects user behaviour, geography, and payment risks
• Enhanced due diligence for high-risk profiles or events
• Reviews of large or unusual transfers and funding patterns
• Sanctions and PEP screening against United Nations and Bangladesh lists
• Reporting to the Bangladesh Financial Intelligence Unit and other competent authorities when required by law

Certain behaviours are not permitted because they undermine KYC, AML, and account protection controls. Attempts to bypass security measures are subject to enforcement.

• Multi-accounting or opening accounts on behalf of others
• Use of forged, altered, or stolen documents
• Any laundering attempt or effort to disguise the source of funds
• Manipulation of systems, games, or payment processes
• Sharing, selling, or otherwise transferring account access
• Using third-party payment instruments not owned by the account holder
• Identity misrepresentation, impersonation, or providing false personal data

Violations of this policy or the detection of suspicious activity may trigger measures under Bangladesh law and platform rules. Actions may be taken immediately where legally required.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and updated personal data and complete identity check steps on time. Any request for additional information or document submission should be answered promptly. Only payment methods owned by the account holder may be used for deposits and withdrawals. Users should report suspicious activity to support safety, transaction monitoring, and responsible gaming. Failure to cooperate may limit access to services or lead to account restrictions.

The platform upholds fair play and transparency to protect users and maintain a safe environment in Bangladesh. These principles promote trust and consistent compliance across all services.

• Compliance with KYC and AML standards and regulatory requirements
• Confidentiality and protection of personal data under appropriate security measures
• Ongoing monitoring for suspicious activity and timely follow-up
• Prevention of manipulation and unfair behaviour in games and bets
• User support on safety matters and reporting obligations
• Shared responsibility between the platform and users for account protection
• Equal conditions for all users and impartial resolution processes